Refund & Returns Policy Overview:

Our refund and returns policy lasts for 30 days. If it has been more than 30 days since your purchase, we cannot offer a full refund or exchange.

To be eligible for a return, the item must be unused and in its original packaging.

Certain goods cannot be returned, including perishable items (such as food, flowers, newspapers, or magazines), intimate or sanitary goods, hazardous materials, and flammable liquids or gases.

Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items.

To complete a return, a receipt or proof of purchase is required.

Please avoid returning your purchase to the manufacturer.

Partial refunds may be granted in specific situations, such as when a book shows obvious signs of use, or when an item is not in its original condition, damaged, or missing parts for reasons unrelated to our error.

Refunds:

Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original method of payment within a specified timeframe.

Late or missing refunds: If you haven’t received your refund yet, please check your bank account and contact your credit card company, as there may be some processing time before the refund is posted.

If you still haven’t received your refund, please contact us at {email address}.

Sale items:

Only regular priced items are eligible for refunds; sale items cannot be refunded.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, please email us at {email address} and send the item to: {physical address}.

Gifts:

If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift or was shipped to the gift giver, we will issue a refund to the gift giver, and they will be notified of the return.

Shipping returns:

You are responsible for the shipping costs of returning the item, and these costs are non-refundable. If you receive a refund, the return shipping cost will be deducted.

The time it takes for your exchanged product to reach you may vary depending on your location.

For any assistance, contact us at support@endodrones.com with any questions regarding refunds and returns.